Credit Services Operation Manager

Credit Services Operation Manager Application, Requirements, and Dates. See Full Details below

Credit Services Operation Manager

Our Client requires your financial operations experience managing their team for Africa and South Africa using your vast credit & online expertise. Marketing, operations, and people management skills will be your major focus to grow this leading Financial Technology Business.


8-15 years of work experience, ideally in an online environment

Experience in credit preferable but not required

Strong financial acumen dealing with financial and statistical calculations

The ideal candidate must combine the variety of skills applicable to the industry



Operational and marketing:

  • Managing the growing client services team alongside the incumbent operations manager
  • Improving training and performance monitoring processes
  • Measure and enhance customer service
  • Improving fraud detection
  • Managing early and late-stage collections
  • Overseeing rollout of the marketing plan
  • Introducing new marketing and client acquisition initiatives



  • Assisting with budgeting and cash flow management
  • Assisting with external fundraising
  • Product- and business development
  • Implementing pipeline product changes and operational innovations
  • Identifying new growth channels


General duties:

  • Regulatory compliance with the National Credit Act
  • Working close with IT and analytics teams
  • Serve as a member of the executive team and assist in the determination of company strategy.
  • Reference Number: CPT001174/DEL
  • Remuneration: PER MONTH
  • Employment Type: FULL TIME
  • Employment Level: SENIOR MANAGEMENT
  • Region: WESTERN CAPE

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